Outages & Safety

Our phone system continues to be down. Our provider is working to resolve the issue. If you need immediate assistance please call 401-490-5418. This is the phone number to our answering service. They will put in a ticket, email it to us and we’ll get back to you.

Under Construction

New Features Coming Soon!

To report an outage please call 401-568-6222. Thank you!

Reporting an Outage

Sometimes a power outage in your home is not a widespread outage, but instead an issue on your side of the meter. Please verify that your entire house is out. Check your breaker box to see if you have a blown fuse or tripped a breaker.

If you believe the problem is an actual outage, please report the outage in the following ways:

  • Call our automated Outage Management Service Line at 1-855-730-8710 to report an outage.
  • If you need to provide additional information that you believe would be helpful to our linemen, please call 401-568-6222.
  • Log on to SmartHub to report the outage online. https://pudri.smarthub.coop/Login.html#login

Please remember to check out our Outage Map for information on large outages or visit our Facebook page at www.facebook.com/PascoagUtilityDistrict  for updated information.

Report Your Outage

Report an outage by calling our automated outage line at 1-855-730-8710 or through your SmartHub online account

View Outage Map

PUD provides update typically during large outages, in which more than 100 customers are affected for an hour or longer.

Sign Up for Outage Alerts

Get the most up to date information sent to you by text or email.

Pay My Bill

Pascoag Utility District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

No registration Required

Registration Required



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