Report an Outage

Our phone system continues to be down. Our provider is working to resolve the issue. If you need immediate assistance please call 401-490-5418. This is the phone number to our answering service. They will put in a ticket, email it to us and we’ll get back to you.

Sometimes a power outage in your home is not a widespread outage, but instead an issue on your side of the meter. Please verify that your entire house is out. Check your breaker box to see if you have a blown fuse or tripped a breaker.

If you believe the problem is an actual outage, please report the outage in the following ways:

  • Call our office at 401-568-6222 to report an outage. 
  • Log on to SmartHub to report the outage online.

Please remember to check out our Outage Map for information on large outages or visit our Facebook page at www.facebook.com/PascoagUtilityDistrict  for updated information. Please do not report outages on Facebook. We will not be checking the Facebook page for outage reports any longer. We will only use Facebook to provide updates.

Report Your Outage

Report an outage by calling our office at 401-568-6222 or through your SmartHub online account.

View Outage Map

PUD provides update typically during large outages, in which more than 100 customers are affected for an hour or longer.

Sign Up for Outage Alerts

Get the most up to date information sent to you by text or email.

Pay My Bill

Pascoag Utility District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

No registration Required

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