Payment Assistance

Our phone system continues to be down. Our provider is working to resolve the issue. If you need immediate assistance please call 401-490-5418. This is the phone number to our answering service. They will put in a ticket, email it to us and we’ll get back to you.

Pascoag Utility District takes pride in offering flexible payment arrangements for any customer who may fall behind on a bill.  We understand unforeseen circumstances may occur, which can result in delayed payments.  If you cannot make a payment on time, please reach out to our customer service department by calling 401-568-6222 and one of our representatives will be able to assist you with a payment plan.

We also work with a number of agencies that provide financial support during times of crisis. Please call the numbers below to see if you qualify for assistance.

  • Tri-County Community Action Program (includes Health Center, Job Training, Employment & Education, Head Start, Energy, Housing & Social Services, Seniors and Disabled Adult Services, At-Risk Prevention, WIC/SNAP) *Can assist with 2021 Rent Relief applications-typically a 3 month approval process.*
    1126 Harford Ave. Johnston, RI 02919
    401-351-2750
    https://tricountyri.org/home/
    Note: If denied energy assistance, request letter of denial.
  • St. Vincent de Paul
    401-762-1834
    Note: Please leave a message with the answering service.
  • Between the Cracks
    401-291-0590
    Note: Please leave a message with the answering service.
  • United Way (administers the Good Neighbor Energy Fund)
    Call 211 for assistance
    https://www.uwri.org/2-1-1/
  • Keep the Heat On
    401-421-7833 Ext. 207
    Note: You must provide their office with a LIHEAP award or denial letter.
  • Tri-County Community Action Program (includes Health Center, Job Training, Employment & Education, Head Start, Energy, Housing & Social Services, Seniors and Disabled Adult Services, At-Risk Prevention, WIC/SNAP) *Can assist with 2021 Rent Relief applications-typically a 3 month approval process.*
    1126 Harford Ave. Johnston, RI 02919
    401-351-2750
    https://tricountyri.org/home/
  • United Way
    Call 211 for assistance
    https://www.iwri.org/2-1-1/
  • Community Care Alliance
    401-767-0866
    www.communitycareri.org
    Provides over 50 programs with a comprehensive array of family centered services in northern Rhode Island.
  • NeighborWorks Blackstone River Valley
    401-762-0993
    www.neighborworksbrv.org
    Provides help for renting an affordable apartment big enough for a family, buying your first home or fixing up your current home.
  • Burrillville Housing Authority
    77 Ashton Court Harrisville, RI
    401-568-6200
    Rental Housing/Section 8
  • United Way
    Call 211 for assistance
    https://www.uwri.org/2-1-1/
  • CrossRoads Rhode Island
    401-521-2255
    401-277-4316 Emergency Housing/Shelter
    www.crossroadsri.org
  • Berean Baptist Church
    (by appointment only)
    401-568-5411
  • Burrillville Seventh Day Adventist
    Last Tuesday of each month 5:30-6:30pm
    401-568-5255
  • Our Lady of Good Help Church/St. Theresa of the Child Jesus Christ Church
    First Saturday of the month
    401-762-1834
    Note-Please leave a message with the answering service.
  • St. Patrick’s Church
    1st and 3rd Monday of the month
    5:00-6:30pm
    401-568-2411
  • Chepachet Union Church
    1st and 3rd Saturday of the month
    10am-2pm
    401-568-2518                                                         
  • RI Department of Human Services
    1-855-697-4347
  • Meals on Wheels
    401-351-6700
    https://www.rimeals.org
  • United Way
    Call 211 for assistance
    https://www.uwri.org/2-1-1/
  • Berean Baptist Church
    Coats of Color Closet
    Free clothing, shoes, jackets etc. for men, women and children.
    1st and 3rd Saturday of each month
    8:30-10:30am
    474 Chapel Street Harrisville RI
    401-568-5411
  • Between the Cracks
    Provides emergency clothing needs.
    401-291-0590
    Note: Please leave a message with the answering service.
  • Chepachet Union Church
    Fridays and Saturdays 9am-noon
    1138 Putnam Pike Chepachet RI
    401-568-2518
    Gently used clothing at a very small price.
    Open to Burrillville residents.
    Fall Hours:
    Thursday-Saturday-9am-3pm

Pay My Bill

Pascoag Utility District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

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